[Last update: 21.05.2025]
This Cookie Policy explains how RavenPack.com (hereinafter, the "Website") uses cookies and similar tracking technologies on our Website and mobile application (collectively, the "Services"). This policy is designed to help you understand what cookies are, how we use them, and your choices regarding their use.
This Cookie Policy should be read in conjunction with our Privacy Policy which explains how we process and protect your personal data. We are committed to complying with applicable U.S. privacy laws (such as the California Consumer Privacy Act (CCPA)) and the European Union's General Data Protection Regulation (GDPR).
RavenPack International S.L., having its registered office in Centro Negocios Oasis, Local 8, Ctra Nacional 340, KM 176, RavenPack, Marbella, Malaga 29602, Spain (hereinafter, "Controller" or "Company"), has appointed its own Data Protection Officer (DPO), who can be reached at the following e-mail address: privacy@ravenpack.com.
Cookies are small text files that websites visited by the user send and store on the user's computer, smartphone or other internet-enabled device and are then sent back to the same websites the next time the user visits. It is thanks to cookies that a website remembers the user's actions and preferences (e.g., login details, language, font size, etc.), so that these do not have to be indicated again when the user returns to that same website or navigates from one page to another.
Cookies are therefore used to carry out computer authentication, monitor sessions and store information about the activities of users accessing a website. They may also contain a unique identification code that enables the tracking of the user's navigation within the website for statistical or advertising purposes.
While browsing a website, the user may receive on his/her computer so-called "first party" cookies – if installed directly by the website administrator – but also cookies from websites or web servers other than the one he/she is visiting ("third party" cookies), installed on the terminal by a party other than the website administrator.
There are various types of cookies, depending on their characteristics and functions, which may remain on the user's computer for different periods of time. In this sense, a distinction is made between so-called session cookies, which are automatically deleted when the browser is closed, and so-called persistent cookies, which remain on the user's device until a preestablished expiry date.
We use different types of cookies on our Services:
a. Session/navigation cookies: the use of so-called session cookies (which are not permanently stored on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to enable the safe and efficient exploration of the Website and its applications. These cookies do not require the user's consent and, in any case, cannot be unselected, as they are strictly necessary to enable the Website to function.
b. Persistent cookies: persistent cookies remain on the device even after leaving the Website, until the user deletes them or, in any case, until their expiry date is reached. The Website creates this type of cookie and stores it on the device so that it can be read when the user visits the Website again. This makes it possible, for example, to find the preferences that have been set on subsequent visits to the Website. These cookies do not require the user's consent and, in any case, cannot be unselected, as they are strictly necessary for the Website to function.
Cookies installed to collect aggregate information of a mainly statistical nature (e.g. analyze performance, identify technical issues, optimize usability, etc.). This helps to improve the speed, functionality, and overall experience of our Services.
a. First party analytical cookies: comparable to technical cookies as they are installed directly from the Website being visited to improve its usability.
b. Third-Party Analytical Cookies: cookies created and installed by third parties in order to analyse users' browsing, to compile statistics on the visits, to improve the offer of contents and to show similar products.
Cookies used to track the user's navigation on the web and create profiles based on his tastes, habits, choices, etc. With these cookies, advertising messages can be transmitted to the user's terminal in line with the preferences already expressed by the user when browsing online.
a. First party profiling cookies: used and installed by the Website to collect information on the user's browsing habits with the aim of proposing advertising messages that are as relevant as possible to his interests. This means that they are also used to limit the number of times the user displays a specific advertisement. While browsing the Website, promotional cookies allow confirmation that the user is consulting advertising messages, showing him promotional content that may be of interest to him based on what he has previously visited.
b. Third party profiling cookies: used and installed by third parties to track the user's navigation on the web and create profiles on his tastes, habits, choices. These cookies are managed by third party companies. On the Website you can also find social buttons/widgets, which are those particular "buttons" depicting the icons of social networks (e.g., LinkedIn, Twitter, etc). These "buttons" allow users who are browsing the Website to reach and interact with social networks with a "click". By clicking on the social buttons/widgets, the social network acquires data relating to the user's visit to the Website and, at the same time, releases its own profiling cookies.
Please note that third parties - administrators of the respective cookies installed on the Website – act as independent data controllers of the data collected through their respective cookies. The user, therefore, should refer to their personal data processing policies, disclosures and consent forms, available at the following links:
Cookies employed to enhance the user experience by remembering choices made during previous visits, thereby facilitating a more personalized and efficient interaction with the Website. These cookies may store preferences such as language settings, display configurations, or login credentials, ensuring that users do not need to re-enter information on subsequent visits.
This Website uses Google Analytics, a web analytics service provided by Google LLC ("Google"), to collect aggregated and anonymized information for the purpose of analyzing and improving user experience.
The use of Google Analytics cookies is subject to the explicit consent of the user, provided via the initial cookie banner or the dedicated cookie settings panel. Specifically, through Google Consent Mode V2, the App dynamically manages the behavior of Google tags based on the user's consent for the following categories:
If consent is not given, Google will only receive anonymous pings (cookieless signals) and will not be able to identify the user or track their activity in a personalized way.
When accessing the Website for the first time, the user is presented with a banner containing an initial brief information notice on cookies. The user is therefore immediately given the opportunity to express his or her preferences and wishes with regard to cookies. In particular:
By opening the link, the user will always be able to change his or her preferences, granting or withdrawing his or her consent to the installation of cookies.
Most Internet browsers are initially set to accept cookies automatically. This means that the user has the possibility, at any time, to set his browser to accept all cookies, only some of them, or to reject them all, disabling their use by the Website. In addition, the user can normally set his browser preferences so that he is notified whenever a cookie is stored on his computer. At the end of each browsing session, the user can also delete the cookies collected from the hard disk of his device. In order to delete the cookies installed in the cookie folder of the browser you are using, please remember that each browser has different procedures for managing the settings.
For more information on how to set preferences on the use of cookies through your browser (the information below has been provided by third-parties), you can consult the corresponding instructions:
With specific reference to Google Analytics cookies, if the user wishes to deactivate them, he/she can do so by installing the appropriate Google add-on, available at the following link: Google Analytics.
The personal data processed through the installation of technical cookies are necessary to ensure proper browsing within the Website.
Consent to the installation of non-anonymized third-party analytical cookies and profiling cookies is instead fully optional. The user's personal data will be processed through the installation of such cookies only with prior consent.
The data may be processed by external parties, acting as independent data controllers, such as, for example, authorities and supervisory and control bodies.
The data may also be processed, on behalf of the Company, by external parties designated as data processors, who are given appropriate operating instructions. These subjects are essentially included in the category of companies that offer services instrumental to the pursuit of the purposes indicated in this statement, namely: IT supplier, software development company, company responsible for the management and maintenance of the Website.
Personal data collected by means of first party cookies – i.e., installed by the Controller – present on the Website, can be transferred to non-EU countries, in accordance with Article 44 of the General Data Protection Regulation (GDPR), such transfers are conducted only when appropriate safeguards are in place to ensure an adequate level of data protection. With particular reference, on the other hand, to transfers of personal data carried out by means of third-party cookies, please refer to the respective data processing policies.
By contacting the Company at the e-mail address legal@ravenpack.com, the data subjects may request from the Data Controller access to the data concerning them, their cancellation, the rectification of inaccurate data, the integration of incomplete data, the limitation of processing in the cases provided for by Article 18 GDPR, as well as object to the processing, for reasons related to their particular situation, in the hypotheses of legitimate interest of the Data Controller.
Moreover, the data subjects have the right to receive the data in a structured, commonly used and machine-readable format if the processing is based on consent or on contract and is carried out by automated means, as well as, if technically feasible, to transmit the data to another data controller without hindrance.
The data subjects have the right to withdraw the consent given, at any time, in the manner indicated above. The withdrawal of consent, in any case, does not affect the lawfulness of the processing based on consent before the withdrawal.
Moreover, data subjects always have the right to lodge a complaint with the competent Supervisory Authority, pursuant to art. 77 of the GDPR, if they believe that the processing of their personal data is contrary to the legislation in force.
This Cookie Policy may be subject to changes over time, including those related to the possible entry into force of new legal regulations, updating or provision of new services or technological innovations, so please consult this page periodically.
Please use your business email. If you don't have one, please email us at info@ravenpack.com.